Privacy Policy
Last Updated: October 18, 2026
1. Information We Collect
When you browse our store, place an order, or contact us, we may collect:
- Your name, email address, phone number, billing address, and shipping address.
- Order details, purchased products, and transaction-related information.
- Technical information such as your IP address, browser, device, and website activity.
- Information collected through cookies and similar technologies.
2. How We Use Your Information
- To process, fulfil, and deliver orders.
- To send order confirmations and delivery updates.
- To respond to customer enquiries and provide support.
- To improve our website, products, and shopping experience.
- To detect fraud, protect our store, and maintain security.
- To send promotional communications where permitted by law.
3. Cookies and Tracking Technologies
Our website may use cookies to operate the shopping cart, remember preferences, understand website traffic, and improve your experience. You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.
4. Sharing Your Information
We may share relevant information with trusted providers such as Shopify, payment processors, delivery companies, analytics services, and customer support providers when necessary to operate our store. We may also disclose information when required by law.
We do not sell personal information in exchange for money.
5. Payments and Security
Payments are handled by the payment providers available at checkout. We do not directly store your full payment card details. We take reasonable steps to protect information, but no online system can guarantee complete security.
6. Data Retention
We retain information for as long as reasonably necessary to fulfil orders, provide services, resolve disputes, maintain business records, and comply with legal obligations.
7. Your Privacy Rights
Depending on your location and applicable law, you may be able to request access to, correction of, or deletion of your information, or object to certain processing. You can unsubscribe from promotional emails using the link included in those messages.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or security. Please review their privacy policies before sharing personal information.
9. Children's Privacy
Our store is not intended to knowingly collect children's personal information where parental consent is required. Please contact us if you believe such information has been provided unlawfully.
10. International Data Transfers
Your information may be processed or stored outside your country of residence by service providers that support our store. Appropriate safeguards will be used where required by law.
11. Changes to This Policy
We may update this Privacy Policy when our business, services, or legal obligations change. Updates will be published on this page with a revised date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Store Name: Dubai Auraa
Email: Add your customer support email here